Returns application form
If you have a change of mind or not completely satisfied with your purchase, simply fill in the form on this page to return or exchange your item(s) within 30 days of the delivery date, with proof of purchase. Once you have completed the form you will be taken to a page with the returns address. Note that returns or exchanges are not accepted for special orders, items that have been installed, modified, missing components and no longer in their original sealed packaging.
Upon return, your item will be inspected and exchanges, credits or refunds will be issued for the purchase price. Delivery fees are non-refundable with the exception of manufacturer defects or transit damage. Do.Up reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the client.
All refunds will be returned to the original method of payment used when the item was purchased.
We recommend that you use your own trackable and insured shipping method. Please mail your return to the following address.